The case manager is the hub that coordinates, manages, links, advocates for, and supports the client in their quest to maximize their quality of life and achieve independence.
A case manager should possess the knowledge, skills, and attitudes that prepare them to provide services that focus on the foundational understanding of client-centered care. It is essential that case managers engage in ongoing training as responsibilities and duties are always evolving. The mission is to meet the client’s needs while building their strength to “Live and Help to Live.”
